Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services

Pardaev, Rasulbek, Пардаев, Расулбек, Pardaev, Rasulbek

Жамият ва инновациялар / Общество и инновации / Society and innovations · 2025-yil

Annotatsiya

Improving service quality in the tourism sector is one of the most effective ways to increase revenue. This article examines key models for assessing the quality of tourism services—particularly the SERVQUAL model—as well as customer satisfaction, repeat visitation, word-of-mouth promotion, and mechanisms for increasing revenue through value-added services. Based on international and local empirical research, the direct effects (growth in customer satisfaction) and indirect effects (increased loyalty and brand value) of service quality improvement are analyzed. The results indicate that by enhancing service quality, tourism enterprises can increase revenue by 15–40%, especially in hotels, restaurants, and travel agencies. The article also offers recommendations for improving service quality in the context of Uzbekistan.

Maqola ma’lumotlari
MualliflarPardaev, Rasulbek, Пардаев, Расулбек, Pardaev, Rasulbek
JurnalЖамият ва инновациялар / Общество и инновации / Society and innovations
NashriyotIn Science МЧЖ
ISSN2181-1415
Nashr sanasi2025-11-25
Jild6
Son11/S
Betlar448-452
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.47689/2181-1415-vol6-iss11/s-pp448-452
Indeksga qo‘shilgan2026-08-26

DOI: 10.47689/2181-1415-vol6-iss11/s-pp448-452 · Maqolaning asl sahifasi

Kalit so‘zlar

туристические услуги, качество обслуживания, SERVQUAL, удовлетворенность клиентов, механизмы получения дохода, повторные посещения, лояльность, туризм Узбекистана, tourism services, service quality, SERVQUAL, customer satisfaction, revenue mechanisms, repeat visits, loyalty, tourism of Uzbekistan, turizm xizmatlari, xizmat sifati, SERVQUAL, mijozlar qoniqishi, daromad mexanizmlari, takroriy tashrif, sadoqat, O‘zbekiston turizmi

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAPardaev, Rasulbek, Пардаев, Расулбек, & Pardaev, Rasulbek (2025). Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services. Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(11/S), 448-452. https://doi.org/10.47689/2181-1415-vol6-iss11/s-pp448-452
GOST (OAK)Pardaev, Rasulbek, Пардаев, Расулбек, Pardaev, Rasulbek Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services // Жамият ва инновациялар / Общество и инновации / Society and innovations. – 2025. – T. 6, № 11/S. – P. 448-452. – DOI: 10.47689/2181-1415-vol6-iss11/s-pp448-452.
MLAPardaev, Rasulbek, Пардаев, Расулбек, and Pardaev, Rasulbek. “Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(11/S), 448-452, 2025. https://doi.org/10.47689/2181-1415-vol6-iss11/s-pp448-452
ChicagoPardaev, Rasulbek, Пардаев, Расулбек, and Pardaev, Rasulbek. “Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(11/S), 448-452 (2025). https://doi.org/10.47689/2181-1415-vol6-iss11/s-pp448-452
HarvardPardaev, Rasulbek, Пардаев, Расулбек, and Pardaev, Rasulbek (2025) ‘Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services’, Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(11/S), 448-452. https://doi.org/10.47689/2181-1415-vol6-iss11/s-pp448-452
BibTeX
@article{pardaevrasulbek2025,
  title = {Mechanisms for Increasing Revenue through Enhancing the Quality of Tourism Services},
  author = {Pardaev, Rasulbek and Пардаев, Расулбек and Pardaev, Rasulbek},
  journal = {Жамият ва инновациялар / Общество и инновации / Society and innovations},
  year = {2025},
  volume = {6},
  number = {11/S},
  pages = {448-452},
  doi = {10.47689/2181-1415-vol6-iss11/s-pp448-452},
  url = {https://doi.org/10.47689/2181-1415-vol6-iss11/s-pp448-452}
}

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