Artificial intelligence and public administration: trends, challenges, and prospects

Aliev, Ilkhomjon, Алиев, Илхомжон, Aliyev, Ilhomjon

Жамият ва инновациялар / Общество и инновации / Society and innovations · 2025-yil

Annotatsiya

Governments worldwide are increasingly exploring artificial intelligence (AI) to transform public administration, improve service delivery, and enhance policy-making. This article surveys contemporary trends in AI adoption by public agencies, drawing on international studies and country examples (USA, EU, Japan, South Korea, Uzbekistan). It highlights AI’s promise to boost efficiency, citizen engagement, and data-driven governance, while analyzing legal, ethical, technical, and social challenges such as bias, privacy, infrastructure gaps, and workforce readiness. We examine prospects – for instance, AI-powered state services, strategic analytics, and e-government chatbots – and underscore the need for robust governance and public trust. Perspectives from experts (OECD, World Bank, UNDP) emphasize that governments must balance innovation with oversight. Finally, we review Uzbekistan’s national AI strategy (Resolution PP-358) and Digital Uzbekistan–2030 initiative, which set concrete targets (e.g. $1.5 billion AI market, 10% of e-services using AI) and institutional measures (big data platform, AI coordination center) to accelerate AI in the public sector. This comprehensive analysis informs policymakers and scholars about the evolving AI–governance landscape and the road ahead.

Maqola ma’lumotlari
MualliflarAliev, Ilkhomjon, Алиев, Илхомжон, Aliyev, Ilhomjon
JurnalЖамият ва инновациялар / Общество и инновации / Society and innovations
Nashr sanasi2025-06-25
Jild6
Son6/S
Betlar106-112
TilIngliz
DOI10.47689/2181-1415-vol6-iss6/s-pp106-112

Kalit so‘zlar

искусственный интеллект, государственное управление, цифровое правительство, электронное правительство, этика, управление, Узбекистан, ОЭСР, ПРООН, Всемирный банк, Artificial Intelligence, public administration, digital government, e-government, ethics, governance, Uzbekistan, OECD, UNDP, World Bank, Sun’iy intellekt, davlat boshqaruvi, raqamli hukumat, elektron hukumat, etika, boshqaruv, O‘zbekiston, IQHT, BMTTaD, Jahon banki

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