MODERNIZATION OF THE TOURISM SERVICES MANAGEMENT SYSTEM IN UZBEKISTAN: CURRENT PROBLEMS AND DIRECTIONS FOR IMPROVEMENT

Jiyanov , Uktam, Жиянов , Уктам, Jiyanov , Uktam

Иқтисодий тараққиёт ва таҳлил · 2025-yil

Annotatsiya

This article provides a scientific analysis of the need to modernize the tourism services management system in Uzbekistan and identifies key challenges along with strategic directions for improvement. The study employs statistical analysis, comparative analysis, the TOWS matrix, and content analysis methods. The findings reveal that the sector still faces several critical issues, including institutional fragmentation, weak digital integration, uneven service quality across regions, limited staff qualifications, and insufficient marketing effectiveness. Furthermore, the research highlights that the development of smart tourism, implementation of digital platforms, adoption of international service quality standards, and increased involvement of local communities are crucial factors for modernizing the sector. The article proposes comprehensive solutions and serves as a valuable academic source for policymakers seeking to enhance tourism management in Uzbekistan

Maqola ma’lumotlari
MualliflarJiyanov , Uktam, Жиянов , Уктам, Jiyanov , Uktam
JurnalИқтисодий тараққиёт ва таҳлил
Nashr sanasi2025-11-28
Jild3
Son11
Betlar96-104
TilO‘zbek
DOI10.60078/2992-877x-2025-vol3-iss11-pp96-104

Kalit so‘zlar

tourism management, modernization, digital tourism, service quality, smart tourism, TOWS analysis, управление туризмом, модернизация, цифровой туризм, качество услуг, смарт-туризм, анализ TOWS, turizm boshqaruvi, modernizatsiya, raqamli turizm, xizmat sifati, smart turizm, TOWS tahlili

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