Smart tourism technologies are increasingly recognized as an important driver of tourismsector development, particularly in emerging destinations. This study examines the impact of smarttourism technologies on tourism development in Uzbekistan, with a focus on how digital servicesenhance travel experience quality, technology adoption, and tourist satisfaction. A quantitativeresearch design was employed, and data were collected through a structured survey of 575international tourists visiting Uzbekistan. The study analyzed key smart tourism dimensions,including accessibility, informativeness, interactivity, personalization, and security, and assessedtheir influence on tourism-related outcomes using regression-based analytical methods. Thefindings indicate that smart tourism technologies have a significant positive impact on tourismdevelopment by improving travel experience quality and increasing tourist satisfaction.Interactivity and personalization emerged as the most influential factors, while accessibilityshowed mixed effects due to infrastructure and usability challenges. The results highlight theimportance of effective smart tourism management for strengthening destination competitivenessand supporting sustainable tourism development in Uzbekistan. The study provides practicalinsights for policymakers and tourism managers seeking to leverage digital technologies toenhance the performance of the tourism sector.
| Mualliflar | Mukhtorova, Nasiba |
|---|---|
| Jurnal | Иқтисодиёт ва туризм |
| Nashr sanasi | 2026-02-27 |
| Jild | 1 |
| Son | 27 |
| Til | Ingliz |
Smart tourism technologies, tourism development, digital tourism
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