Employee engagement and organizational effectiveness: the role of communication, voice, participation and grievance procedures

Zuyeva, Oksana

Иқтисодиёт ва туризм · 2026-yil

Annotatsiya

Employee engagement is a key factor influencing organizational effectiveness, labourproductivity and long-term business success. This paper applies a systematic literature review toanalyse how internal communication, employee voice, participation in decision-making andgrievance procedures shape engagement. The review follows the PRISMA approach: searches inScopus, Web of Science, Emerald Insight and Google Scholar returned 412 records, and 38 sourceswere retained for the final analysis; legal sources were retrieved from the national database lex.uz.According to Gallup, the share of engaged employees worldwide declined from a peak of 23% in2022 to 20% in 2025, while low engagement costs the world economy an estimated USD 10 trilliona year, or about 9% of global GDP. The paper also examines the provisions of the Labour Code ofthe Republic of Uzbekistan, adopted on 28 October 2022 and in force since 30 April 2023 —protection of labour rights, labour dispute commissions and judicial procedure — as theinstitutional layer of engagement. The study proposes a conceptual model linking the four practicesto engagement outcomes.

Maqola ma’lumotlari
MualliflarZuyeva, Oksana
JurnalИқтисодиёт ва туризм
NashriyotБухоро давлат университети
ISSN2004-2024
Nashr sanasi2026-08-30
Jild4
Son30
TilIngliz
Ilmiy sohaIqtisodiyot
Indeksga qo‘shilgan2026-09-06

Maqolaning asl sahifasi

Kalit so‘zlar

вовлеченность сотрудников, внутренняя коммуникация, голос сотрудников, участие сотрудников, процедуры рассмотрения трудовых споров, employee engagement, internal communication, employee voice, employee participation, grievance procedures, Labour Code, xodimlar jalb etilganligi, ichki kommunikatsiya, xodimlar ovozi, xodimlar ishtiroki,, mehnat nizolarini ko‘rib chiqish tartib-taomillari

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAZuyeva, Oksana (2026). EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES. Иқтисодиёт ва туризм, 4(30). https://interjournal.uz/index.php/journals/article/view/464
GOST (OAK)Zuyeva, Oksana EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES // Иқтисодиёт ва туризм. – 2026. – T. 4, № 30.
MLAZuyeva, Oksana. “EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES.” Иқтисодиёт ва туризм, 4(30), 2026. https://interjournal.uz/index.php/journals/article/view/464
ChicagoZuyeva, Oksana. “EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES.” Иқтисодиёт ва туризм, 4(30) (2026). https://interjournal.uz/index.php/journals/article/view/464
HarvardZuyeva, Oksana (2026) ‘EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES’, Иқтисодиёт ва туризм, 4(30). https://interjournal.uz/index.php/journals/article/view/464
BibTeX
@article{zuyevaoksana2026,
  title = {EMPLOYEE ENGAGEMENT AND ORGANIZATIONAL EFFECTIVENESS: THE ROLE OF COMMUNICATION, VOICE, PARTICIPATION AND GRIEVANCE PROCEDURES},
  author = {Zuyeva, Oksana},
  journal = {Иқтисодиёт ва туризм},
  year = {2026},
  volume = {4},
  number = {30},
  url = {https://interjournal.uz/index.php/journals/article/view/464}
}

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