International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan

Husenova, Madina

Иқтисодиёт ва туризм · 2026-yil

Annotatsiya

Digital transformation in the hotel and tourism industry has fundamentally reshapedoperational management, revenue planning, and guest interaction processes over the past fifteenyears. This article presents a systematic analysis of the three principal digital segments of hotelmanagement: Online Travel Agencies (OTAs), Property Management Systems (PMS/CRS), andguest experience and reputation management platforms through the lens of the Technology–Organization–Environment (TOE) theoretical framework. The study employs a comparativedescriptive method based on secondary sources, including peer-reviewed literature indexed inScopus and ScienceDirect, industry analytical reports (Hotel Tech Report, TrustYou), and officialstatistical and institutional data from the Republic of Uzbekistan. International experience -including AccorHotels' strategic response to Airbnb and empirical studies conducted in Egyptian,Indonesian, Taiwanese, Greek, and Brazilian hotels is examined in depth, and the technological,organizational, and institutional readiness of Uzbekistan's hotel and tourism market is assessedwithin the TOE framework.

Maqola ma’lumotlari
MualliflarHusenova, Madina
JurnalИқтисодиёт ва туризм
NashriyotБухоро давлат университети
ISSN2004-2024
Nashr sanasi2026-08-30
Jild4
Son30
TilIngliz
Ilmiy sohaIqtisodiyot
Indeksga qo‘shilgan2026-09-06

Kalit so‘zlar

управление гостиницей, цифровая трансформация, PMS, OTA, модель TOE, hotel management, digital transformation, PMS, OTA, TOE model, mehmonxona boshqaruvi, raqamli transformatsiya, PMS, OTA, TOE modeli

Ilmiy soha

Iqtibos keltirish

APAHusenova, Madina (2026). International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan. Иқтисодиёт ва туризм, 4(30). https://interjournal.uz/index.php/journals/article/view/463
GOST (OAK)Husenova, Madina International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan // Иқтисодиёт ва туризм. – 2026. – T. 4, № 30.
MLAHusenova, Madina. “International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan.” Иқтисодиёт ва туризм, 4(30), 2026. https://interjournal.uz/index.php/journals/article/view/463
ChicagoHusenova, Madina. “International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan.” Иқтисодиёт ва туризм, 4(30) (2026). https://interjournal.uz/index.php/journals/article/view/463
HarvardHusenova, Madina (2026) ‘International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan’, Иқтисодиёт ва туризм, 4(30). https://interjournal.uz/index.php/journals/article/view/463
BibTeX
@article{husenovamadina2026,
  title = {International Hotel Management Platforms: Global Experience and Implementation Opportunities in Uzbekistan},
  author = {Husenova, Madina},
  journal = {Иқтисодиёт ва туризм},
  year = {2026},
  volume = {4},
  number = {30},
  url = {https://interjournal.uz/index.php/journals/article/view/463}
}

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