Research and development of an intelligent CRM for foodservice enterprises with a digital twin for operations simulation and optimization

Umarov , Umarxon

Қўқон университети хабарномаси · 2026-yil

Annotatsiya

This study presents the research, design, and development of an Intelligent Customer Relationship Management (CRM) platform enhanced with a Digital Twin to support operational simulation and optimization within foodservice enterprises. The system integrates dynamic analytics, workflow monitoring, and data-driven decision support while the Digital Twin replicates operational workflows using agent-based and discrete-event simulation. Evaluation results demonstrate improved throughput, reduced waiting times, and enhanced predictive accuracy across foodservice operations.

Maqola ma’lumotlari
MualliflarUmarov , Umarxon
JurnalҚўқон университети хабарномаси
NashriyotҚўқон университети
ISSN2181-1695
Nashr sanasi2026-01-15
Jild17
Betlar76-80
TilIngliz
Ilmiy sohaIqtisodiyot
Indeksga qo‘shilgan2026-08-26

Maqolaning asl sahifasi

Kalit so‘zlar

CRM, Digital Twin, Foodservice, Operational Optimization, Simulation Modeling, Django, PostgreSQL, Decision Support Systems

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAUmarov , Umarxon (2026). RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION. Қўқон университети хабарномаси, 17, 76-80. https://www.herald.kokanduni.uz/index.php/public_html/article/view/1363
GOST (OAK)Umarov , Umarxon RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION // Қўқон университети хабарномаси. – 2026. – T. 17. – P. 76-80.
MLAUmarov , Umarxon. “RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION.” Қўқон университети хабарномаси, 17, 76-80, 2026. https://www.herald.kokanduni.uz/index.php/public_html/article/view/1363
ChicagoUmarov , Umarxon. “RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION.” Қўқон университети хабарномаси, 17, 76-80 (2026). https://www.herald.kokanduni.uz/index.php/public_html/article/view/1363
HarvardUmarov , Umarxon (2026) ‘RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION’, Қўқон университети хабарномаси, 17, 76-80. https://www.herald.kokanduni.uz/index.php/public_html/article/view/1363
BibTeX
@article{umarovumarxon2026,
  title = {RESEARCH AND DEVELOPMENT OF AN INTELLIGENT CRM FOR FOODSERVICE ENTERPRISES WITH A DIGITAL TWIN FOR OPERATIONS SIMULATION AND OPTIMIZATION},
  author = {Umarov , Umarxon},
  journal = {Қўқон университети хабарномаси},
  year = {2026},
  volume = {17},
  pages = {76-80},
  url = {https://www.herald.kokanduni.uz/index.php/public_html/article/view/1363}
}

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