This article develops the theoretical and methodological foundations for a comprehensive assessment of banking service efficiency provided to individuals. The study proposes a multidimensional evaluation framework that integrates traditional financial indicators with customer satisfaction metrics, digital service quality, operational efficiency, risk management level, and institutional sustainability indicators. Furthermore, an integrated performance assessment model is designed to evaluate retail banking services in the context of digital transformation. The research findings contribute to enhancing customer-oriented banking strategies, improving service quality, and strengthening competitiveness in the retail banking sector.
| Mualliflar | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, Ibroximov , Ilxomjon |
|---|---|
| Jurnal | Иқтисодий тараққиёт ва таҳлил |
| Nashriyot | Ўзбекистон иқтисодиётини ривожлантиришнинг илмий-тадқиқот маркази |
| ISSN | 2992-877X |
| Nashr sanasi | 2026-03-31 |
| Jild | 4 |
| Son | 3 |
| Betlar | 105-112 |
| Til | Ingliz |
| Ilmiy soha | Iqtisodiyot |
| DOI | 10.60078/2992-877x-2026-vol4-iss3-pp105-112 |
| Indeksga qo‘shilgan | 2026-08-27 |
DOI: 10.60078/2992-877x-2026-vol4-iss3-pp105-112 · Maqolaning asl sahifasi
individuals, retail banking services, efficiency assessment, comprehensive evaluation, digital transformation, customer satisfaction, operational efficiency, banking risks, integrated model, физические лица, банковские услуги, эффективность, комплексная оценка, розничный банкин, цифровая трансформация, удовлетворенность клиентов, операционная эффективность, банковские риски, интегрированная модель, jismoniy shaxslar, bank xizmatlar, samaradorlik, kompleks baholash, chakana bank xizmati, raqamli transformatsiya, mijozlar qoniqishi, operatsion samaradorlik, bank risklari, integratsiyalashgan model
| APA | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, & Ibroximov , Ilxomjon (2026). COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS. Иқтисодий тараққиёт ва таҳлил, 4(3), 105-112. https://doi.org/10.60078/2992-877x-2026-vol4-iss3-pp105-112 |
|---|---|
| GOST (OAK) | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, Ibroximov , Ilxomjon COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS // Иқтисодий тараққиёт ва таҳлил. – 2026. – T. 4, № 3. – P. 105-112. – DOI: 10.60078/2992-877x-2026-vol4-iss3-pp105-112. |
| MLA | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, and Ibroximov , Ilxomjon. “COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS.” Иқтисодий тараққиёт ва таҳлил, 4(3), 105-112, 2026. https://doi.org/10.60078/2992-877x-2026-vol4-iss3-pp105-112 |
| Chicago | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, and Ibroximov , Ilxomjon. “COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS.” Иқтисодий тараққиёт ва таҳлил, 4(3), 105-112 (2026). https://doi.org/10.60078/2992-877x-2026-vol4-iss3-pp105-112 |
| Harvard | Ibroximov , Ilxomjon, Иброхимов , Илхомжон, and Ibroximov , Ilxomjon (2026) ‘COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS’, Иқтисодий тараққиёт ва таҳлил, 4(3), 105-112. https://doi.org/10.60078/2992-877x-2026-vol4-iss3-pp105-112 |
| BibTeX | @article{ibroximovilxomjon2026,
title = {COMPREHENSIVE ASSESSMENT OF THE EFFICIENCY OF BANKING SERVICES FOR INDIVIDUALS},
author = {Ibroximov , Ilxomjon and Иброхимов , Илхомжон and Ibroximov , Ilxomjon},
journal = {Иқтисодий тараққиёт ва таҳлил},
year = {2026},
volume = {4},
number = {3},
pages = {105-112},
doi = {10.60078/2992-877x-2026-vol4-iss3-pp105-112},
url = {https://doi.org/10.60078/2992-877x-2026-vol4-iss3-pp105-112}
} |
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