Assessment of the economic efficiency of digitalization processes in postal communication enterprises of Uzbekistan evidence from “Uzbekiston pochtasi” jsc

Mamatkulov , Gulom, Маматкулов , Гулом, Mamatkulov , Gulom

Илғор иқтисодиёт ва педагогик технологиялар · 2026-yil

Annotatsiya

The article analyses the dynamics of service structure, regional indicators and digitalisation efficiency in JSC “Uzbekiston Pochtasi” and its territorial branches for 2020–2025. The study relies on the statistical tables, regional comparisons and integral efficiency indicators presented. The findings show that periodicals and written correspondence still occupy an important position in the service portfolio, but their long-term growth potential is limited. The sharp decline in electronic money transfers indicates the need to reconsider the value proposition of postal financial services under competition from fintech and mobile banking applications. By contrast, positive changes in parcel flows, delivery speed, customer satisfaction and the share of digital orders confirm the feasibility of gradually shifting the postal system towards an e-commerce logistics and digital platform model. The article develops practical recommendations on regional clustering, minimum digital standards, KPI/SLA monitoring, and stronger integration of logistics and financial services

Maqola ma’lumotlari
MualliflarMamatkulov , Gulom, Маматкулов , Гулом, Mamatkulov , Gulom
JurnalИлғор иқтисодиёт ва педагогик технологиялар
NashriyotТошкент давлат иқтисодиёт университети ҳузуридаги «Ўзбекистон иқтисодиётини ривожлантиришнинг илмий асослари ва муаммолари» илмий-тадқиқот маркази
ISSN1994-2025
Nashr sanasi2026-05-06
Jild3
Son3
Betlar3-10
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.60078/3060-4842-2026-vol3-iss3-pp3-10
Indeksga qo‘shilgan2026-08-26

DOI: 10.60078/3060-4842-2026-vol3-iss3-pp3-10 · Maqolaning asl sahifasi

Kalit so‘zlar

postal services, digitalisation, economic efficiency, electronic operations, parcel delivery, territorial branches, integral index, JSC “Uzbekiston Pochtasi”, почтовая связь, цифровизация, экономическая эффективность, электронные операции, посылочные отправления, территориальные филиалы, интегральный индекс, АО «Узбекистон почтаси», pochta aloqasi, raqamlashtirish, iqtisodiy samaradorlik, elektron operatsiyalar, posilka jo‘natmalari, hududiy filiallar, integral indeks, “O‘zbekiston pochtasi” AJ

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAMamatkulov , Gulom, Маматкулов , Гулом, & Mamatkulov , Gulom (2026). ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC. Илғор иқтисодиёт ва педагогик технологиялар, 3(3), 3-10. https://doi.org/10.60078/3060-4842-2026-vol3-iss3-pp3-10
GOST (OAK)Mamatkulov , Gulom, Маматкулов , Гулом, Mamatkulov , Gulom ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC // Илғор иқтисодиёт ва педагогик технологиялар. – 2026. – T. 3, № 3. – P. 3-10. – DOI: 10.60078/3060-4842-2026-vol3-iss3-pp3-10.
MLAMamatkulov , Gulom, Маматкулов , Гулом, and Mamatkulov , Gulom. “ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC.” Илғор иқтисодиёт ва педагогик технологиялар, 3(3), 3-10, 2026. https://doi.org/10.60078/3060-4842-2026-vol3-iss3-pp3-10
ChicagoMamatkulov , Gulom, Маматкулов , Гулом, and Mamatkulov , Gulom. “ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC.” Илғор иқтисодиёт ва педагогик технологиялар, 3(3), 3-10 (2026). https://doi.org/10.60078/3060-4842-2026-vol3-iss3-pp3-10
HarvardMamatkulov , Gulom, Маматкулов , Гулом, and Mamatkulov , Gulom (2026) ‘ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC’, Илғор иқтисодиёт ва педагогик технологиялар, 3(3), 3-10. https://doi.org/10.60078/3060-4842-2026-vol3-iss3-pp3-10
BibTeX
@article{mamatkulovgulom2026,
  title = {ASSESSMENT OF THE ECONOMIC EFFICIENCY OF DIGITALIZATION PROCESSES IN POSTAL COMMUNICATION ENTERPRISES OF UZBEKISTAN EVIDENCE FROM “UZBEKISTON POCHTASI” JSC},
  author = {Mamatkulov , Gulom and Маматкулов , Гулом and Mamatkulov , Gulom},
  journal = {Илғор иқтисодиёт ва педагогик технологиялар},
  year = {2026},
  volume = {3},
  number = {3},
  pages = {3-10},
  doi = {10.60078/3060-4842-2026-vol3-iss3-pp3-10},
  url = {https://doi.org/10.60078/3060-4842-2026-vol3-iss3-pp3-10}
}

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