Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms

Bekmirzaev, Farrukh, Бекмирзаев, Фаррух, Бекмирзаев, Фаррух

Жамият ва инновациялар / Общество и инновации / Society and innovations · 2025-yil

Annotatsiya

It was found that in Uzbekistan the development of digital public administration is accompanied by the rapid expansion of feedback channels between public authorities and citizens. It was established that digital feedback platforms (the President’s Virtual Reception Office, the My.gov.uz portal, etc.) have become key tools for registering, classifying and monitoring citizens’ appeals. It was revealed that their division into national, regional and sectoral levels determines the scope and functions of interaction. The impact of such indicators as the share of resolved appeals and the response time on citizens’ engagement in public decision-making was evaluated. The regularities related to digital inequality and the role of trust in e-services are characterized. The proposed author’s model of “digital dialogue” and the system of efficiency indicators can be used to improve public policy in the field of digital interaction with citizens.

Maqola ma’lumotlari
MualliflarBekmirzaev, Farrukh, Бекмирзаев, Фаррух, Бекмирзаев, Фаррух
JurnalЖамият ва инновациялар / Общество и инновации / Society and innovations
NashriyotIn Science МЧЖ
ISSN2181-1415
Nashr sanasi2025-11-25
Jild6
Son6
Betlar43-49
TilIngliz
DOI10.47689/2181-1415-vol6-iss6-pp43-49
Indeksga qo‘shilgan2026-08-26

Kalit so‘zlar

цифровые платформы обратной связи, электронное правительство, гражданское участие, цифровой диалог, Узбекистан, digital feedback platforms, e-government, civic participation, digital dialogue, Uzbekistan, рақамли мулоҳаза платформалари, электрон ҳукумат, фуқаролик иштироки, рақамли диалог, Ўзбекистон

Iqtibos keltirish

APABekmirzaev, Farrukh, Бекмирзаев, Фаррух, & Бекмирзаев, Фаррух (2025). Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms. Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(6), 43-49. https://doi.org/10.47689/2181-1415-vol6-iss6-pp43-49
GOST (OAK)Bekmirzaev, Farrukh, Бекмирзаев, Фаррух, Бекмирзаев, Фаррух Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms // Жамият ва инновациялар / Общество и инновации / Society and innovations. – 2025. – T. 6, № 6. – P. 43-49. – DOI: 10.47689/2181-1415-vol6-iss6-pp43-49.
MLABekmirzaev, Farrukh, Бекмирзаев, Фаррух, and Бекмирзаев, Фаррух. “Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(6), 43-49, 2025. https://doi.org/10.47689/2181-1415-vol6-iss6-pp43-49
ChicagoBekmirzaev, Farrukh, Бекмирзаев, Фаррух, and Бекмирзаев, Фаррух. “Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(6), 43-49 (2025). https://doi.org/10.47689/2181-1415-vol6-iss6-pp43-49
HarvardBekmirzaev, Farrukh, Бекмирзаев, Фаррух, and Бекмирзаев, Фаррух (2025) ‘Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms’, Жамият ва инновациялар / Общество и инновации / Society and innovations, 6(6), 43-49. https://doi.org/10.47689/2181-1415-vol6-iss6-pp43-49
BibTeX
@article{bekmirzaevfarrukh2025,
  title = {Mechanisms of Interaction Between Government and Population in Uzbekistan: The Impact of Digital Feedback Platforms},
  author = {Bekmirzaev, Farrukh and Бекмирзаев, Фаррух and Бекмирзаев, Фаррух},
  journal = {Жамият ва инновациялар / Общество и инновации / Society and innovations},
  year = {2025},
  volume = {6},
  number = {6},
  pages = {43-49},
  doi = {10.47689/2181-1415-vol6-iss6-pp43-49},
  url = {https://doi.org/10.47689/2181-1415-vol6-iss6-pp43-49}
}

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