The article addresses the critical need to protect consumer rights in the digital economy and the growing e-commerce sector in the Republic of Uzbekistan. It explores key issues consumers encounter when purchasing goods and services online, such as misleading information, substandard products, refund challenges, and inadequate legal safeguards. Additionally, it analyzes Uzbekistan’s current legislation on consumer rights and specific regulations aimed at enhancing citizen protection in the digital space. The article highlights the role of the Consumer Rights Protection Agency under the Antimonopoly Committee, which is tasked with enforcing laws, resolving disputes, and monitoring the quality of goods and services. Examples are provided to illustrate the necessity of creating a unified complaint platform and developing mechanisms for international cooperation. The article also offers consumer advice on safeguarding their rights and emphasizes the importance of updating the legislative framework to ensure secure online transactions and build trust in e-commerce as the economy undergoes rapid digitalization.
| Mualliflar | Juraeva, Nilufar, Джураева, Нилуфар, Jo'raeva, Nilufar |
|---|---|
| Jurnal | Жамият ва инновациялар / Общество и инновации / Society and innovations |
| Nashriyot | In Science МЧЖ |
| ISSN | 2181-1415 |
| Nashr sanasi | 2024-10-25 |
| Jild | 5 |
| Son | 10/S |
| Betlar | 79-84 |
| Til | Ingliz |
| DOI | 10.47689/2181-1415-vol5-iss10/s-pp79-84 |
| Indeksga qo‘shilgan | 2026-08-26 |
DOI: 10.47689/2181-1415-vol5-iss10/s-pp79-84 · Maqolaning asl sahifasi
цифровая экономика электронная коммерция, защита прав потребителей в интернет пространстве, персональные данные, интернет-торговля, цифровизация, igital economy, e-commerce, consumer protection in the Internet space, personal data, online commerce, digitalization, raqamli iqtisodiyot, elektron tijorat, Internet makonida iste'molchilarni himoya qilish, shaxsiy ma'lumotlar, onlayn tijorat, raqamlashtirish
| APA | Juraeva, Nilufar, Джураева, Нилуфар, & Jo'raeva, Nilufar (2024). Consumer in the digital space: legal mechanisms for protection when shopping online. Жамият ва инновациялар / Общество и инновации / Society and innovations, 5(10/S), 79-84. https://doi.org/10.47689/2181-1415-vol5-iss10/s-pp79-84 |
|---|---|
| GOST (OAK) | Juraeva, Nilufar, Джураева, Нилуфар, Jo'raeva, Nilufar Consumer in the digital space: legal mechanisms for protection when shopping online // Жамият ва инновациялар / Общество и инновации / Society and innovations. – 2024. – T. 5, № 10/S. – P. 79-84. – DOI: 10.47689/2181-1415-vol5-iss10/s-pp79-84. |
| MLA | Juraeva, Nilufar, Джураева, Нилуфар, and Jo'raeva, Nilufar. “Consumer in the digital space: legal mechanisms for protection when shopping online.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 5(10/S), 79-84, 2024. https://doi.org/10.47689/2181-1415-vol5-iss10/s-pp79-84 |
| Chicago | Juraeva, Nilufar, Джураева, Нилуфар, and Jo'raeva, Nilufar. “Consumer in the digital space: legal mechanisms for protection when shopping online.” Жамият ва инновациялар / Общество и инновации / Society and innovations, 5(10/S), 79-84 (2024). https://doi.org/10.47689/2181-1415-vol5-iss10/s-pp79-84 |
| Harvard | Juraeva, Nilufar, Джураева, Нилуфар, and Jo'raeva, Nilufar (2024) ‘Consumer in the digital space: legal mechanisms for protection when shopping online’, Жамият ва инновациялар / Общество и инновации / Society and innovations, 5(10/S), 79-84. https://doi.org/10.47689/2181-1415-vol5-iss10/s-pp79-84 |
| BibTeX | @article{juraevanilufar2024,
title = {Consumer in the digital space: legal mechanisms for protection when shopping online},
author = {Juraeva, Nilufar and Джураева, Нилуфар and Jo'raeva, Nilufar},
journal = {Жамият ва инновациялар / Общество и инновации / Society and innovations},
year = {2024},
volume = {5},
number = {10/S},
pages = {79-84},
doi = {10.47689/2181-1415-vol5-iss10/s-pp79-84},
url = {https://doi.org/10.47689/2181-1415-vol5-iss10/s-pp79-84}
} |
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