The article examined the conceptual and methodological foundations for assessing the digital maturity of small businesses in Uzbekistan and identified priority areas for its development. The study aimed to systematize criteria for measuring how far small enterprises had adopted digital technologies and to propose a phased approach to digital advancement. Comparative literature analysis, a systems perspective, classification and logical synthesis were applied. Digital maturity was treated across six dimensions: digital strategy and management, technological infrastructure, digitalization of business processes, data and information security, employees’ digital competencies, and digital customer engagement. Each dimension was scored from 0 to 4, the scores were aggregated into a digital maturity index ranging from 0 to 100, and enterprises were classified into initial, developing and advanced levels. Cloud services, e-commerce, digital payments, CRM systems, employee training and stronger cybersecurity were substantiated as development priorities. Empirical validation of the approach on enterprise data was set as a task for further research.
| Mualliflar | Maftuna Samiyeva |
|---|---|
| Jurnal | Marketing |
| Nashriyot | Тошкент давлат иқтисодиёт университети |
| ISSN | 3060-4621 |
| Nashr sanasi | 2026-10-15 |
| Son | 10 |
| Betlar | 475-483 |
| Til | O‘zbek |
| Ilmiy soha | Iqtisodiyot |
| DOI | 10.67668/mj/2026iss10/2239 |
| Indeksga qo‘shilgan | 2026-10-31 |
DOI: 10.67668/mj/2026iss10/2239 · Maqolaning asl sahifasi
kichik biznes, raqamli yetuklik, raqamli transformatsiya, raqamli iqtisodiyot, raqamli kompetensiyalar, raqamli infratuzilma, elektron tijorat, raqamli yetuklik indeksi, raqobatbardoshlik, biznes jarayonlari, малый бизнес, цифровая зрелость, цифровая трансформация, цифровая экономика, цифровые компетенции, цифровая инфраструктура, электронная коммерция, индекс цифровой зрелости, конкурентоспособность, бизнес-процессы, small business, digital maturity, digital transformation, digital economy, digital competencies, digital infrastructure, e-commerce, digital maturity index, competitiveness, business processes
| APA | Maftuna Samiyeva (2026). OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI. Marketing, (10), 475-483. https://doi.org/10.67668/mj/2026iss10/2239 |
|---|---|
| GOST (OAK) | Maftuna Samiyeva OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI // Marketing. – 2026. – № 10. – B. 475-483. – DOI: 10.67668/mj/2026iss10/2239. |
| MLA | Maftuna Samiyeva. “OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI.” Marketing, (10), 475-483, 2026. https://doi.org/10.67668/mj/2026iss10/2239 |
| Chicago | Maftuna Samiyeva. “OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI.” Marketing, (10), 475-483 (2026). https://doi.org/10.67668/mj/2026iss10/2239 |
| Harvard | Maftuna Samiyeva (2026) ‘OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI’, Marketing, (10), 475-483. https://doi.org/10.67668/mj/2026iss10/2239 |
| BibTeX | @article{maftunasamiyeva2026,
title = {OʻZBEKISTONDA KICHIK BIZNES KORXONALARINING RAQAMLI YETUKLIGINI BAHOLASH VA RIVOJLANTIRISH YOʻNALISHLARI},
author = {Maftuna Samiyeva},
journal = {Marketing},
year = {2026},
number = {10},
pages = {475-483},
doi = {10.67668/mj/2026iss10/2239},
url = {https://doi.org/10.67668/mj/2026iss10/2239}
} |
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