Econometric assessment mechanisms of the impact of trade service quality indicators on the level of competitiveness

Toxirov , Javlon

Innovation science and technologiy · 2026-yil

Annotatsiya

The article applies econometric methods to assess the quantitative relationship between thecore dimensions of trade service quality (tangibles, reliability, responsiveness, assurance and empathy) andthe competitiveness level of retail trade enterprises. The study is based on primary data collected from 125trade enterprises within the SERVQUAL framework. A multiple linear regression model is employed togetherwith tests for multicollinearity (VIF), autocorrelation (Durbin–Watson) and heteroscedasticity (Breusch–Pagan).The results show that service quality indicators explain 73.1% of the variation in competitiveness, with reliabilityand responsiveness exerting the strongest influence. A step-by-step algorithm for the assessment mechanismis proposed.

Maqola ma’lumotlari
MualliflarToxirov , Javlon
JurnalInnovation science and technologiy
NashriyotТошкент давлат иқтисодиёт университети
Nashr sanasi2026-05-01
Jild2
Son5
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.5281/zenodo.20497132
Indeksga qo‘shilgan2026-08-26

DOI: 10.5281/zenodo.20497132 · Maqolaning asl sahifasi

Kalit so‘zlar

trade services, service quality, SERVQUAL, competitiveness, econometric assessment, multiple regression, multicollinearity, customer satisfaction.

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAToxirov , Javlon (2026). ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS. Innovation science and technologiy, 2(5). https://doi.org/10.5281/zenodo.20497132
GOST (OAK)Toxirov , Javlon ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS // Innovation science and technologiy. – 2026. – T. 2, № 5. – DOI: 10.5281/zenodo.20497132.
MLAToxirov , Javlon. “ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS.” Innovation science and technologiy, 2(5), 2026. https://doi.org/10.5281/zenodo.20497132
ChicagoToxirov , Javlon. “ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS.” Innovation science and technologiy, 2(5) (2026). https://doi.org/10.5281/zenodo.20497132
HarvardToxirov , Javlon (2026) ‘ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS’, Innovation science and technologiy, 2(5). https://doi.org/10.5281/zenodo.20497132
BibTeX
@article{toxirovjavlon2026,
  title = {ECONOMETRIC ASSESSMENT MECHANISMS OF THE IMPACT OF TRADE SERVICE QUALITY INDICATORS ON THE LEVEL OF COMPETITIVENESS},
  author = {Toxirov , Javlon},
  journal = {Innovation science and technologiy},
  year = {2026},
  volume = {2},
  number = {5},
  doi = {10.5281/zenodo.20497132},
  url = {https://doi.org/10.5281/zenodo.20497132}
}

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