Effective use of the KPI system in increasing employee labor productivity in service enterprises

Yerbabaeva , Nafisa, Ербабаева , Нафиса, Yerbabayeva , Nafisa

Илғор иқтисодиёт ва педагогик технологиялар · 2026-yil

Annotatsiya

The article examines the theoretical and practical aspects of using Key Performance Indicators (KPI) to increase employee productivity and improve the economic efficiency of service enterprises. It is argued that evaluating employees solely on the basis of the volume of work performed does not fully reflect the specific characteristics of service activities. Therefore, employee performance assessment should also consider service quality, customer satisfaction, professional activity, initiative, and individual contribution to overall enterprise performance. The article discusses organizational and economic approaches to integrating the KPI system with strategic objectives, employee motivation, and professional development. Based on the research results, practical recommendations are proposed for improving the use of KPI, aligning employee and enterprise interests, and ensuring sustainable growth in labor productivity

Maqola ma’lumotlari
MualliflarYerbabaeva , Nafisa, Ербабаева , Нафиса, Yerbabayeva , Nafisa
JurnalИлғор иқтисодиёт ва педагогик технологиялар
NashriyotТошкент давлат иқтисодиёт университети ҳузуридаги «Ўзбекистон иқтисодиётини ривожлантиришнинг илмий асослари ва муаммолари» илмий-тадқиқот маркази
ISSN1994-2025
Nashr sanasi2026-09-25
Jild3
Son5
Betlar80-85
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.60078/3060-4842-2026-vol3-iss5-pp80-85
Indeksga qo‘shilgan2026-09-26

DOI: 10.60078/3060-4842-2026-vol3-iss5-pp80-85 · Maqolaning asl sahifasi

Kalit so‘zlar

service enterprise, KPI, labor productivity, economic efficiency, employee performance, service quality, customer satisfaction, motivation, incentives, human resource management, сфера услуг, KPI, производительность труда, экономическая эффективность, персонал, качество услуг, удовлетворенность клиентов, мотивация, стимулирование, управление человеческими ресурсами, xizmat ko‘rsatish korxonasi, KPI, mehnat unumdorligi, iqtisodiy samaradorlik, xodimlar faoliyati, xizmat sifati, mijozlar qoniqishi, motivatsiya, rag‘batlantirish, inson resurslarini boshqarish

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAYerbabaeva , Nafisa, Ербабаева , Нафиса, & Yerbabayeva , Nafisa (2026). EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES. Илғор иқтисодиёт ва педагогик технологиялар, 3(5), 80-85. https://doi.org/10.60078/3060-4842-2026-vol3-iss5-pp80-85
GOST (OAK)Yerbabaeva , Nafisa, Ербабаева , Нафиса, Yerbabayeva , Nafisa EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES // Илғор иқтисодиёт ва педагогик технологиялар. – 2026. – T. 3, № 5. – P. 80-85. – DOI: 10.60078/3060-4842-2026-vol3-iss5-pp80-85.
MLAYerbabaeva , Nafisa, Ербабаева , Нафиса, and Yerbabayeva , Nafisa. “EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES.” Илғор иқтисодиёт ва педагогик технологиялар, 3(5), 80-85, 2026. https://doi.org/10.60078/3060-4842-2026-vol3-iss5-pp80-85
ChicagoYerbabaeva , Nafisa, Ербабаева , Нафиса, and Yerbabayeva , Nafisa. “EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES.” Илғор иқтисодиёт ва педагогик технологиялар, 3(5), 80-85 (2026). https://doi.org/10.60078/3060-4842-2026-vol3-iss5-pp80-85
HarvardYerbabaeva , Nafisa, Ербабаева , Нафиса, and Yerbabayeva , Nafisa (2026) ‘EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES’, Илғор иқтисодиёт ва педагогик технологиялар, 3(5), 80-85. https://doi.org/10.60078/3060-4842-2026-vol3-iss5-pp80-85
BibTeX
@article{yerbabaevanafisa2026,
  title = {EFFECTIVE USE OF THE KPI SYSTEM IN INCREASING EMPLOYEE LABOR PRODUCTIVITY IN SERVICE ENTERPRISES},
  author = {Yerbabaeva , Nafisa and Ербабаева , Нафиса and Yerbabayeva , Nafisa},
  journal = {Илғор иқтисодиёт ва педагогик технологиялар},
  year = {2026},
  volume = {3},
  number = {5},
  pages = {80-85},
  doi = {10.60078/3060-4842-2026-vol3-iss5-pp80-85},
  url = {https://doi.org/10.60078/3060-4842-2026-vol3-iss5-pp80-85}
}

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