This article presents a sociological analysis of the role of public reception centers in New Uzbekistan as a social institution facilitating communication between the state and citizens. The purpose of the study is to assess the effectiveness of public reception centers, identify challenges in handling requests, and examine factors for improving service quality based on empirical data. The study was conducted in four districts of the Yunusabad district of Tashkent using a questionnaire. The results allowed us to assess the ease of access, satisfaction with services, and attitudes toward the online system. Based on the study's findings, a five-component sociological model for assessing the performance of public reception centers was proposed and research and practical recommendations for improving service quality were developed.
| Mualliflar | Xurshidabonu Ravshanbekova |
|---|---|
| Jurnal | Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар |
| Nashriyot | Ўзбекистон Миллий университети Жиззах филиали |
| ISSN | 3060-5059 |
| Nashr sanasi | 2026-08-11 |
| Jild | 3 |
| Son | 8 |
| Betlar | 18-22 |
| Til | O‘zbek |
| Ilmiy soha | Sotsiologiya |
| DOI | 10.67227/r5579m13 |
| Indeksga qo‘shilgan | 2026-09-02 |
DOI: 10.67227/r5579m13 · Maqolaning asl sahifasi · PDF
| APA | Xurshidabonu Ravshanbekova (2026). YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL. Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(8), 18-22. https://doi.org/10.67227/r5579m13 |
|---|---|
| GOST (OAK) | Xurshidabonu Ravshanbekova YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL // Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар. – 2026. – T. 3, № 8. – B. 18-22. – DOI: 10.67227/r5579m13. |
| MLA | Xurshidabonu Ravshanbekova. “YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL.” Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(8), 18-22, 2026. https://doi.org/10.67227/r5579m13 |
| Chicago | Xurshidabonu Ravshanbekova. “YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL.” Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(8), 18-22 (2026). https://doi.org/10.67227/r5579m13 |
| Harvard | Xurshidabonu Ravshanbekova (2026) ‘YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL’, Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(8), 18-22. https://doi.org/10.67227/r5579m13 |
| BibTeX | @article{xurshidabonuravshanbekova2026,
title = {YANGI O‘ZBEKISTONDA XALQ QABULXONALARINING FUQAROLAR BILAN MULOQOT INSTITUTI SIFATIDAGI SAMARADORLIGI: EMPIRIK SOTSIOLOGIK TAHLIL},
author = {Xurshidabonu Ravshanbekova},
journal = {Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар},
year = {2026},
volume = {3},
number = {8},
pages = {18-22},
doi = {10.67227/r5579m13},
url = {https://doi.org/10.67227/r5579m13}
} |
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