In the digital media environment, the restaurant industry is one of the sectors most vulnerable to reputational risks. This article examines the communication practices, public relations strategies, and audience engagement approaches employed by restaurant brands during crisis situations on social media. The study is based on the Situational Crisis Communication Theory (SCCT) and the Social-Mediated Crisis Communication (SMCC) models to analyze crisis communication strategies in the restaurant industry. The findings indicate that prompt response, transparency, and dialogic communication on social media are the most effective PR strategies for managing reputational crises.
| Mualliflar | Behro‘zabonu Akmalova |
|---|---|
| Jurnal | Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар |
| Nashriyot | Ўзбекистон Миллий университети Жиззах филиали |
| ISSN | 3060-5059 |
| Nashr sanasi | 2026-07-09 |
| Jild | 3 |
| Son | 7 |
| Betlar | 134-138 |
| Til | O‘zbek |
| DOI | 10.67227/srsvjh57 |
| Indeksga qo‘shilgan | 2026-09-02 |
DOI: 10.67227/srsvjh57 · Maqolaning asl sahifasi · PDF
| APA | Behro‘zabonu Akmalova (2026). RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI. Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(7), 134-138. https://doi.org/10.67227/srsvjh57 |
|---|---|
| GOST (OAK) | Behro‘zabonu Akmalova RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI // Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар. – 2026. – T. 3, № 7. – B. 134-138. – DOI: 10.67227/srsvjh57. |
| MLA | Behro‘zabonu Akmalova. “RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI.” Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(7), 134-138, 2026. https://doi.org/10.67227/srsvjh57 |
| Chicago | Behro‘zabonu Akmalova. “RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI.” Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(7), 134-138 (2026). https://doi.org/10.67227/srsvjh57 |
| Harvard | Behro‘zabonu Akmalova (2026) ‘RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI’, Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар, 3(7), 134-138. https://doi.org/10.67227/srsvjh57 |
| BibTeX | @article{behrozabonuakmalova2026,
title = {RESTORAN SOHASIDA INQIROZLI PR: IJTIMOIY TARMOQLARDA KOMMUNIKATSIYA STRATEGIYALARINING SAMARADORLIGI},
author = {Behro‘zabonu Akmalova},
journal = {Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар},
year = {2026},
volume = {3},
number = {7},
pages = {134-138},
doi = {10.67227/srsvjh57},
url = {https://doi.org/10.67227/srsvjh57}
} |
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Ижтимоий-гуманитар соҳада илмий-инновацион тадқиқотлар — barcha maqolalar · 2026-yil arxivi