THE IMPACT OF ONLINE MOTIVATION AND TRUST ON PURCHASE INTENTION IN SOCIAL MEDIA: A QUALITATIVE STUDY AMONG UPI STUDENTS

Akhmadov Javokhir Abror ugli, Vanessa Gaffar, Arief Budiman

Innovation science and technologiy · 2025-yil

Annotatsiya

Even with the social commerce boom in Indonesia, still the psychological factors that drive student purchaseintentions are not well understood. A research has been conducted to find out how online motivation and trust impactstudents' purchasing behavior on social media platforms to be more specific students of Universitas Pendidikan Indonesia(UPI). The research also employs thematic analysis of interviews with a chosen sample of 10 participants. A qualitativemethodology was adopted to collect data by employing ten semi-structured face-to-face interviews with participants.Through thematic analysis, four prominent themes such as (1) impulse-driven and peer-influenced motivation, (2)trust formation through social proof and seller transparency, (3) the emotional and visual appeal of content and (4) theinterdependence of motivation and trust in shaping purchase decisions have been found. The results show that trust actsas a catalyst for motivation and frequently is the decisive factor if it is going to be turned into actual behavior. Besides,the role of impulse motivation and social proof has been stressed the most. These conclusions are quite significant formarketers, educators, and platform developers who intend to enable ethical and efficient engagement with digitally savvyyouth in Indonesia.

Maqola ma’lumotlari
MualliflarAkhmadov Javokhir Abror ugli, Vanessa Gaffar, Arief Budiman
JurnalInnovation science and technologiy
Nashr sanasi2025-06-25
Jild1
Son6
Betlar154-160
TilIngliz
DOI10.5281/zenodo.17446931

Kalit so‘zlar

Social commerce, purchase intention, motivation, trust, UPI students, social media, qualitative research

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