Challenges of digital transformation in primary healthcare institutions in Uzbekistan: a qualitative study

Ashurova , Sitora, Ашурова , Ситора, Ashurova , Sitora

Иқтисодий тараққиёт ва таҳлил · 2026-yil

Annotatsiya

Digital technologies are gradually becoming part of healthcare management and service delivery in Uzbekistan. In recent years, primary healthcare institutions have started using digital medical systems intended to simplify patient registration, improve access to medical information, and reduce paperwork. Despite these expectations, the implementation process has not always been smooth at the operational level. Healthcare workers often face technical, organizational, and administrative difficulties while using digital systems in daily practice. This paper examines the major challenges affecting digital transformation in primary healthcare institutions in Uzbekistan through a qualitative approach. Semi-structured interviews were conducted with healthcare personnel working in primary healthcare settings. The findings show that unstable internet connection, system failures, excessive workload, incomplete system functions, and weak organizational support continue to affect the effectiveness of digital healthcare services. At the same time, participants acknowledged several positive aspects of the system, including online access to medical certificates and laboratory results. The study suggests that digital healthcare implementation cannot be understood only as a technological process. Organizational conditions, staff workload, management practices, and patient readiness also influence implementation outcomes. The findings provide practical insights for improving digital healthcare implementation in Uzbekistan.

Maqola ma’lumotlari
MualliflarAshurova , Sitora, Ашурова , Ситора, Ashurova , Sitora
JurnalИқтисодий тараққиёт ва таҳлил
NashriyotЎзбекистон иқтисодиётини ривожлантиришнинг илмий-тадқиқот маркази
ISSN2992-877X
Nashr sanasi2026-05-25
Jild4
Son5
Betlar31-39
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.60078/2992-877x-2026-vol4-iss5-pp31-39
Indeksga qo‘shilgan2026-08-27

DOI: 10.60078/2992-877x-2026-vol4-iss5-pp31-39 · Maqolaning asl sahifasi

Kalit so‘zlar

digital transformation, primary healthcare, healthcare digitalization, DMED system, qualitative research, Uzbekistan, цифровая трансформация, первичная медико-санитарная помощь, цифровизация здравоохранения, система DMED, качественное исследование, Узбекистан, raqamli transformatsiya, birlamchi tibbiy yordam, sog‘liqni saqlashni raqamlashtirish, DMED tizimi, sifat tadqiqoti, O‘zbekiston

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAAshurova , Sitora, Ашурова , Ситора, & Ashurova , Sitora (2026). CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY. Иқтисодий тараққиёт ва таҳлил, 4(5), 31-39. https://doi.org/10.60078/2992-877x-2026-vol4-iss5-pp31-39
GOST (OAK)Ashurova , Sitora, Ашурова , Ситора, Ashurova , Sitora CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY // Иқтисодий тараққиёт ва таҳлил. – 2026. – T. 4, № 5. – P. 31-39. – DOI: 10.60078/2992-877x-2026-vol4-iss5-pp31-39.
MLAAshurova , Sitora, Ашурова , Ситора, and Ashurova , Sitora. “CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY.” Иқтисодий тараққиёт ва таҳлил, 4(5), 31-39, 2026. https://doi.org/10.60078/2992-877x-2026-vol4-iss5-pp31-39
ChicagoAshurova , Sitora, Ашурова , Ситора, and Ashurova , Sitora. “CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY.” Иқтисодий тараққиёт ва таҳлил, 4(5), 31-39 (2026). https://doi.org/10.60078/2992-877x-2026-vol4-iss5-pp31-39
HarvardAshurova , Sitora, Ашурова , Ситора, and Ashurova , Sitora (2026) ‘CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY’, Иқтисодий тараққиёт ва таҳлил, 4(5), 31-39. https://doi.org/10.60078/2992-877x-2026-vol4-iss5-pp31-39
BibTeX
@article{ashurovasitora2026,
  title = {CHALLENGES OF DIGITAL TRANSFORMATION IN PRIMARY HEALTHCARE INSTITUTIONS IN UZBEKISTAN: A QUALITATIVE STUDY},
  author = {Ashurova , Sitora and Ашурова , Ситора and Ashurova , Sitora},
  journal = {Иқтисодий тараққиёт ва таҳлил},
  year = {2026},
  volume = {4},
  number = {5},
  pages = {31-39},
  doi = {10.60078/2992-877x-2026-vol4-iss5-pp31-39},
  url = {https://doi.org/10.60078/2992-877x-2026-vol4-iss5-pp31-39}
}

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