Ways to improve the quality of service through the development of human resource potential in the tourism sector

Uzakov, amshid Norboevich, Zakirov, Ulugbek Inom ugly

«Инновацион иқтисодиёт» журнали · 2026-yil

Annotatsiya

This article explores the improvement of service quality in the tourism sector through the enhancement of human resource potential. The relevance of the research is based on the fact that the quality of tourism services directly depends on employees’ qualifications, motivation, and service culture. The SERVQUAL model was used to analyze service quality. The research results indicate that the level of staff qualification and motivation significantly affects service quality indicators. Developing service culture, introducing regular training, establishing fair evaluation and motivation systems are identified as key directions for improving the quality of tourism services.

Maqola ma’lumotlari
MualliflarUzakov, amshid Norboevich, Zakirov, Ulugbek Inom ugly
Jurnal«Инновацион иқтисодиёт» журнали
NashriyotҚарши дaвлaт техника универcитети
ISSN3030-315x
Nashr sanasi2026-04-18
Jild50
Son01
TilIngliz
Ilmiy sohaIqtisodiyot
Indeksga qo‘shilgan2026-08-26

Kalit so‘zlar

tourism, human resources, service quality,, motivation, SERVQUAL model, management, training, туризм, человеческие ресурсы, качество обслуживания, мотивация, модель SERVQUAL, менеджмент, обучение, turizm, inson resurslari, xizmat sifati, motivatsiya, SERVQUAL modeli, menejment, innovatsion rivojlanish modeli, trening

Ilmiy soha

Iqtibos keltirish

APAUzakov, amshid Norboevich, & Zakirov, Ulugbek Inom ugly (2026). Ways to improve the quality of service through the development of human resource potential in the tourism sector. «Инновацион иқтисодиёт» журнали, 50(01). https://ojs.qmii.uz/index.php/ej/article/view/1225
GOST (OAK)Uzakov, amshid Norboevich, Zakirov, Ulugbek Inom ugly Ways to improve the quality of service through the development of human resource potential in the tourism sector // «Инновацион иқтисодиёт» журнали. – 2026. – T. 50, № 01.
MLAUzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly. “Ways to improve the quality of service through the development of human resource potential in the tourism sector.” «Инновацион иқтисодиёт» журнали, 50(01), 2026. https://ojs.qmii.uz/index.php/ej/article/view/1225
ChicagoUzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly. “Ways to improve the quality of service through the development of human resource potential in the tourism sector.” «Инновацион иқтисодиёт» журнали, 50(01) (2026). https://ojs.qmii.uz/index.php/ej/article/view/1225
HarvardUzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly (2026) ‘Ways to improve the quality of service through the development of human resource potential in the tourism sector’, «Инновацион иқтисодиёт» журнали, 50(01). https://ojs.qmii.uz/index.php/ej/article/view/1225
BibTeX
@article{uzakovamshidnorboevich2026,
  title = {Ways to improve the quality of service through the development of human resource potential in the tourism sector},
  author = {Uzakov, amshid Norboevich and Zakirov, Ulugbek Inom ugly},
  journal = {«Инновацион иқтисодиёт» журнали},
  year = {2026},
  volume = {50},
  number = {01},
  url = {https://ojs.qmii.uz/index.php/ej/article/view/1225}
}

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