This article explores the improvement of service quality in the tourism sector through the enhancement of human resource potential. The relevance of the research is based on the fact that the quality of tourism services directly depends on employees’ qualifications, motivation, and service culture. The SERVQUAL model was used to analyze service quality. The research results indicate that the level of staff qualification and motivation significantly affects service quality indicators. Developing service culture, introducing regular training, establishing fair evaluation and motivation systems are identified as key directions for improving the quality of tourism services.
| Mualliflar | Uzakov, amshid Norboevich, Zakirov, Ulugbek Inom ugly |
|---|---|
| Jurnal | «Инновацион иқтисодиёт» журнали |
| Nashriyot | Қарши дaвлaт техника универcитети |
| ISSN | 3030-315x |
| Nashr sanasi | 2026-04-18 |
| Jild | 50 |
| Son | 01 |
| Til | Ingliz |
| Ilmiy soha | Iqtisodiyot |
| Indeksga qo‘shilgan | 2026-08-26 |
tourism, human resources, service quality,, motivation, SERVQUAL model, management, training, туризм, человеческие ресурсы, качество обслуживания, мотивация, модель SERVQUAL, менеджмент, обучение, turizm, inson resurslari, xizmat sifati, motivatsiya, SERVQUAL modeli, menejment, innovatsion rivojlanish modeli, trening
| APA | Uzakov, amshid Norboevich, & Zakirov, Ulugbek Inom ugly (2026). Ways to improve the quality of service through the development of human resource potential in the tourism sector. «Инновацион иқтисодиёт» журнали, 50(01). https://ojs.qmii.uz/index.php/ej/article/view/1225 |
|---|---|
| GOST (OAK) | Uzakov, amshid Norboevich, Zakirov, Ulugbek Inom ugly Ways to improve the quality of service through the development of human resource potential in the tourism sector // «Инновацион иқтисодиёт» журнали. – 2026. – T. 50, № 01. |
| MLA | Uzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly. “Ways to improve the quality of service through the development of human resource potential in the tourism sector.” «Инновацион иқтисодиёт» журнали, 50(01), 2026. https://ojs.qmii.uz/index.php/ej/article/view/1225 |
| Chicago | Uzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly. “Ways to improve the quality of service through the development of human resource potential in the tourism sector.” «Инновацион иқтисодиёт» журнали, 50(01) (2026). https://ojs.qmii.uz/index.php/ej/article/view/1225 |
| Harvard | Uzakov, amshid Norboevich, and Zakirov, Ulugbek Inom ugly (2026) ‘Ways to improve the quality of service through the development of human resource potential in the tourism sector’, «Инновацион иқтисодиёт» журнали, 50(01). https://ojs.qmii.uz/index.php/ej/article/view/1225 |
| BibTeX | @article{uzakovamshidnorboevich2026,
title = {Ways to improve the quality of service through the development of human resource potential in the tourism sector},
author = {Uzakov, amshid Norboevich and Zakirov, Ulugbek Inom ugly},
journal = {«Инновацион иқтисодиёт» журнали},
year = {2026},
volume = {50},
number = {01},
url = {https://ojs.qmii.uz/index.php/ej/article/view/1225}
} |
Boshqa maqola uchun iqtibos tayyorlash
The article describes the theoretical aspects of raising the standard of living of the population, the factors influencing them, the mechanisms, priorities and main results of the reforms implemented today to raise the…
This article analyzes the role of the service sector in ensuring employment and enhancing the well-being of the population in rural areas. The study explores the impact of services on the economic development of rural…
English lies at the heart of the multifaceted tourism industry, serving as a universal means of communication, facilitating cross-cultural interaction, driving economic growth, and shaping the tourism experience…
The article is devoted to improving the theoretical and practical foundations of innovative development of the tourism services market in the process of developing an innovative economy in Uzbekistan. The article also…
This article provides an in-depth analysis of the integration between higher education and the labor market in Uzbekistan, with a focus on regional characteristics of the Kashkadarya region. Using statistical…
In this article, the main characteristics of the opportunities for increasing profitability in the hotel industry of the region are justified, the internal opportunities for increasing profitability in the hotel…
This article explores the theoretical foundations of social infrastructure services that influence the quality and enhancement of the population’s standard of living. It outlines the key components of social…
The article examines the features of the development of “green” entrepreneurship, which is one of the main factors accelerating the growth of the service sector in rural areas, as well as issues related to its financial…
This article discusses green initiatives in multimodal transport services aimed at reducing environmental damage and increasing economic efficiency. Measures such as energy efficiency, carbon emissions reduction…
The article examines the role of logistics system optimization in stimulating the growth of fruit and vegetable exports. The analysis demonstrates that the development of cold chain systems, modernization of transport…
«Инновацион иқтисодиёт» журнали — barcha maqolalar · 2026-yil arxivi
This article analyzes the impact of using the KPI (Key Performance Indicators) system in human resource management on the overall efficiency of an enterprise. The main objective of the study is to determine the role of…
This study examines the association between Internet use and self-rated health and investigates the role of online health information behaviors in this relationship. Using data from the 2021 Chinese General Social…
На материалах, опубликованных по август 2024 года, исследуется достаточность бюджетного покрытия обязательств государственно-частного партнёрства. Предложена совместная проверка объёма, сроков и допустимых источников…
Maqolada O‘zbekiston sport tashkilotlarida sun’iy intellekt (SI) va ma’lumotlarga asoslangan boshqaruvning iqtisodiy samaradorlik bilan bog‘liqligini o‘rganish uchun rasmiy statistik ma’lumotlar tahlil qilinadi…
The article analyzes the institutional formation and everyday educational practice of girls’ education in Turkestan in the late nineteenth and early twentieth centuries. It examines traditional schools led by otinoyi…
This study presents a comprehensive analysis of the geostrategic role of Khwarezm in the transregional trade system of Eurasia during the 9th–12th centuries, based on written sources, historiography, and archaeological…
В статье исследуется, почему налоговые и тарифные льготы могут не приводить к привлечению инвестиций в дата-центры для искусственного интеллекта (ИИ). На основе теории комплементарности М. Кремера построена…