Use of Modern Information Technologies in Remote Servicing of Clients of Commercial Banks: International Experience and application Possibilities in Uzbekistan

Karimova Maxomadrizoevna, Aziza, Khursanova Erkinovna, Farida

«Инновацион иқтисодиёт» журнали · 2025-yil

Annotatsiya

the article explores the use of modern information technologies in the remote service of clients ofcommercial banks. It provides an overview of the international experience of the USA, Europe, and Russia in the fieldof banking digitalization, including the implementation of open banking, fintech solutions, and mobile platforms.Special attention is paid to Uzbekistan’s initiatives within the framework of the “Digital Uzbekistan – 2030” strategy,including the development of digital services, platforms such as Payme, Click, and the introduction of digital currency Security and risk management issues are analyzed, and recommendations are offered for applying internationalpractices to the national banking system. It is proven that the development of remote banking services contributesto increasing financial inclusion, efficiency, and sustainable economic growth.

Maqola ma’lumotlari
MualliflarKarimova Maxomadrizoevna, Aziza, Khursanova Erkinovna, Farida
Jurnal«Инновацион иқтисодиёт» журнали
Nashr sanasi2025-06-20
Jild50
Son05

Kalit so‘zlar

remote banking services, digitalization, fintech, open banking, Uzbekistan, digital technologies,, cybersecurity, commercial banks, mobile banking, Digital Uzbekistan – 2030” strategy, digital transformation, international experience, CRM systems, дистанционное банковское обслуживание, цифровизация, финтех, open banking, Узбекистан, цифровые технологии,, кибербезопасность, коммерческие банки, мобильный банкинг, стратегия «Цифровой Узбекистан – 2030», цифровая трансформация, международный опыт, CRM-системы, masofaviy bank xizmatlari, raqamlashtirish, fintech, open banking, O‘zbekiston, raqamli texnologiyalar, kiberxavfsizlik, tijorat banklari, mobil bank, “Raqamli O‘zbekiston – 2030” strategiyasi, raqamli transformatsiya

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