This article examines the level of customer satisfaction with banking services and the improvement of its calculation. A high level of customer satisfaction with banking services makes it possible to establish long-term relationships with them and ensure the bank's sustainable development in the long term. In this regard, the issues of studying the level of satisfaction with banking services, a competent assessment of the results of such monitoring and their use to improve the quality of customer service and increase their satisfaction are of great importance for modern banks interested in business success.
| Mualliflar | Kurbonov , Rufat, Курбонов , Руфат, Qurbonov , Rufat |
|---|---|
| Jurnal | Илғор иқтисодиёт ва педагогик технологиялар |
| Nashriyot | Тошкент давлат иқтисодиёт университети ҳузуридаги «Ўзбекистон иқтисодиётини ривожлантиришнинг илмий асослари ва муаммолари» илмий-тадқиқот маркази |
| ISSN | 1994-2025 |
| Nashr sanasi | 2025-05-04 |
| Jild | 2 |
| Son | 2 |
| Betlar | 808-814 |
| Til | Ingliz |
| Ilmiy soha | Iqtisodiyot |
| DOI | 10.60078/3060-4842-2025-vol2-iss2-pp808-814 |
| Indeksga qo‘shilgan | 2026-08-26 |
DOI: 10.60078/3060-4842-2025-vol2-iss2-pp808-814 · Maqolaning asl sahifasi
bank, banking services, level of satisfaction, customer service, банк, банковские услуги, уровень удовлетворенности, обслуживание клиентов, bank, bank xizmatlari, mamnunlik darajasi, mijozlarga xizmat ko'rsatish
| APA | Kurbonov , Rufat, Курбонов , Руфат, & Qurbonov , Rufat (2025). METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES. Илғор иқтисодиёт ва педагогик технологиялар, 2(2), 808-814. https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814 |
|---|---|
| GOST (OAK) | Kurbonov , Rufat, Курбонов , Руфат, Qurbonov , Rufat METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES // Илғор иқтисодиёт ва педагогик технологиялар. – 2025. – T. 2, № 2. – P. 808-814. – DOI: 10.60078/3060-4842-2025-vol2-iss2-pp808-814. |
| MLA | Kurbonov , Rufat, Курбонов , Руфат, and Qurbonov , Rufat. “METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES.” Илғор иқтисодиёт ва педагогик технологиялар, 2(2), 808-814, 2025. https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814 |
| Chicago | Kurbonov , Rufat, Курбонов , Руфат, and Qurbonov , Rufat. “METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES.” Илғор иқтисодиёт ва педагогик технологиялар, 2(2), 808-814 (2025). https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814 |
| Harvard | Kurbonov , Rufat, Курбонов , Руфат, and Qurbonov , Rufat (2025) ‘METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES’, Илғор иқтисодиёт ва педагогик технологиялар, 2(2), 808-814. https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814 |
| BibTeX | @article{kurbonovrufat2025,
title = {METHODS FOR ASSESSING THE LEVEL OF CUSTOMER SATISFACTION WITH BANKING SERVICES},
author = {Kurbonov , Rufat and Курбонов , Руфат and Qurbonov , Rufat},
journal = {Илғор иқтисодиёт ва педагогик технологиялар},
year = {2025},
volume = {2},
number = {2},
pages = {808-814},
doi = {10.60078/3060-4842-2025-vol2-iss2-pp808-814},
url = {https://doi.org/10.60078/3060-4842-2025-vol2-iss2-pp808-814}
} |
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