IMPROVING DELIVERY SERVICE PERFORMANCE USING DISCRETE EVENT SIMULATION MODELING

Utkurova , Nasiba, Djumanov , Abdumalik, Уткурова Насиба , Насиба, Джуманов , Абдумалик, Utkurova , Nasiba, Djumanov , Abdumalik

Иқтисодий тараққиёт ва таҳлил · 2025-yil

Annotatsiya

The rapid growth of on-demand food delivery services has posed significant challenges in logistics optimization. This study focuses on a formerly leading food delivery company in Uzbekistan, which faced difficulties in meeting customer expectations due to high demand and inefficiencies in courier allocation. The research applied Discrete Event Simulation (DES) theory to analyze courier utilization, waiting times, and delivery performance. The model incorporated district-based clustering, queueing theory, stochastic simulation modeling, model validation and performance evaluation to evaluate various operational scenarios. Findings reveal that integrated models reduce delivery times by 1.6 times, enhance throughput, and provide actionable strategies for urban delivery optimization. The results contribute to both academic literature and managerial practice in emerging markets.

Maqola ma’lumotlari
MualliflarUtkurova , Nasiba, Djumanov , Abdumalik, Уткурова Насиба , Насиба, Джуманов , Абдумалик, Utkurova , Nasiba, Djumanov , Abdumalik
JurnalИқтисодий тараққиёт ва таҳлил
Nashr sanasi2025-08-29
Jild3
Son8
Betlar136-143
TilIngliz
DOI10.60078/2992-877x-2025-vol3-iss8-pp136-143

Kalit so‘zlar

management science, simulation modeling, discrete event simulation, prescriptive analytics, delivery service optimisation, e-business, наука управления, имитационное моделирование, дискретно событийное моделирование, предписывающая аналитика, оптимизация доставки продуктов питания, электронный бизнес, boshqaruv fani, simulyatsion modellashtirish, diskret hodisalar simulyatsiyasi, reseptiv analitika, yetkazib berishni optimallashtirish, e-biznes

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