Importance of staff appearance on customer satisfaction and loyalty in uzbek restaurants

Zoirova Shokhsanam Turakulovna

Актуар молия ва бухгалтерия ҳисоби · 2024-yil

Annotatsiya

This study investigates the influence of staff appearance on customer satisfaction and loyalty in Uzbek restaurants. Using a mixed-method approach, including surveys and field observations, the research explores how the physical appearance of staff impacts customer perceptions and their subsequent loyalty. The findings suggest that well-groomed and professionally dressed staff are perceived as more competent and hospitable, which significantly enhances customer satisfaction and encourages repeat business.

Maqola ma’lumotlari
MualliflarZoirova Shokhsanam Turakulovna
JurnalАктуар молия ва бухгалтерия ҳисоби
NashriyotТoшкент дaвлaт иқтиcoдиёт универcитети
ISSN2181-1865
Nashr sanasi2024-04-28
Jild4
Son03
Betlar340-346
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.55439/afa/vol4_iss03/167
Indeksga qo‘shilgan2026-08-26

DOI: 10.55439/afa/vol4_iss03/167 · Maqolaning asl sahifasi

Kalit so‘zlar

Staff Appearance, Customer Satisfaction, Customer Loyalty, Uzbek Restaurants, Servicescape, Service Quality, Hospitality Management

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAZoirova Shokhsanam Turakulovna (2024). IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS. Актуар молия ва бухгалтерия ҳисоби, 4(03), 340-346. https://doi.org/10.55439/afa/vol4_iss03/167
GOST (OAK)Zoirova Shokhsanam Turakulovna IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS // Актуар молия ва бухгалтерия ҳисоби. – 2024. – T. 4, № 03. – P. 340-346. – DOI: 10.55439/afa/vol4_iss03/167.
MLAZoirova Shokhsanam Turakulovna. “IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS.” Актуар молия ва бухгалтерия ҳисоби, 4(03), 340-346, 2024. https://doi.org/10.55439/afa/vol4_iss03/167
ChicagoZoirova Shokhsanam Turakulovna. “IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS.” Актуар молия ва бухгалтерия ҳисоби, 4(03), 340-346 (2024). https://doi.org/10.55439/afa/vol4_iss03/167
HarvardZoirova Shokhsanam Turakulovna (2024) ‘IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS’, Актуар молия ва бухгалтерия ҳисоби, 4(03), 340-346. https://doi.org/10.55439/afa/vol4_iss03/167
BibTeX
@article{zoirovashokhsanamturakulovna2024,
  title = {IMPORTANCE OF STAFF APPEARANCE ON CUSTOMER SATISFACTION AND LOYALTY IN UZBEK RESTAURANTS},
  author = {Zoirova Shokhsanam Turakulovna},
  journal = {Актуар молия ва бухгалтерия ҳисоби},
  year = {2024},
  volume = {4},
  number = {03},
  pages = {340-346},
  doi = {10.55439/afa/vol4_iss03/167},
  url = {https://doi.org/10.55439/afa/vol4_iss03/167}
}

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