The role of operational CRM systems in sales departments

Egamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, Turaeva , Gulizaxro

Яшил иқтисодиёт ва тараққиёт · 2025-yil

Annotatsiya

Nowadays, it is very important for all companies to retain their customers in the increasingly competitive marketand turn them into loyal customers. Therefore, many companies are using CRM systems to manage customer data, tracksales processes and optimize deal conversion. This article will show how an operational CRM system can revolutionizea company's sales department, its customer retention and collaboration strategies. Operational CRM provides accuratemeasurements and data on achieving specific sales goals and achieving company profits, and automates the salesprocess, which reduces human labor in the company, which allows the company to invest in other areas. Thus, this articlewill show that an operational CRM system is an integral part of all modern company sales departments.

Maqola ma’lumotlari
MualliflarEgamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, Turaeva , Gulizaxro
JurnalЯшил иқтисодиёт ва тараққиёт
NashriyotТошкент давлат иқтисодиёт университети
ISSN2992-8982
Nashr sanasi2025-01-07
Jild3
Son1
TilIngliz
Ilmiy sohaIqtisodiyot
DOI10.5281/zenodo.14801548
Indeksga qo‘shilgan2026-08-26

DOI: 10.5281/zenodo.14801548 · Maqolaning asl sahifasi

Kalit so‘zlar

CRM system, Sales department, sales automation, CRM tools, Revenue Growth, Sales optimization, Lead conversion, Customer retention.

Ilmiy soha

Iqtisodiyot

Iqtibos keltirish

APAEgamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, & Turaeva , Gulizaxro (2025). The role of operational CRM systems in sales departments. Яшил иқтисодиёт ва тараққиёт, 3(1). https://doi.org/10.5281/zenodo.14801548
GOST (OAK)Egamnazarova, Aziza va b. The role of operational CRM systems in sales departments // Яшил иқтисодиёт ва тараққиёт. – 2025. – T. 3, № 1. – DOI: 10.5281/zenodo.14801548.
MLAEgamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, and Turaeva , Gulizaxro. “The role of operational CRM systems in sales departments.” Яшил иқтисодиёт ва тараққиёт, 3(1), 2025. https://doi.org/10.5281/zenodo.14801548
ChicagoEgamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, and Turaeva , Gulizaxro. “The role of operational CRM systems in sales departments.” Яшил иқтисодиёт ва тараққиёт, 3(1) (2025). https://doi.org/10.5281/zenodo.14801548
HarvardEgamnazarova, Aziza, Shoyzoqova, Maftuna, Gaffarova , Sarvinoz, and Turaeva , Gulizaxro (2025) ‘The role of operational CRM systems in sales departments’, Яшил иқтисодиёт ва тараққиёт, 3(1). https://doi.org/10.5281/zenodo.14801548
BibTeX
@article{egamnazarovaaziza2025,
  title = {The role of operational CRM systems in sales departments},
  author = {Egamnazarova, Aziza and Shoyzoqova, Maftuna and Gaffarova , Sarvinoz and Turaeva , Gulizaxro},
  journal = {Яшил иқтисодиёт ва тараққиёт},
  year = {2025},
  volume = {3},
  number = {1},
  doi = {10.5281/zenodo.14801548},
  url = {https://doi.org/10.5281/zenodo.14801548}
}

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